Video Tutorials

Step-by-step video guides to help you master Sergio

Video Library Coming Soon

We are building a comprehensive video tutorial library. In the meantime, explore our written documentation or request a personalized demo.

Getting Started

12:30
Coming Soon

Complete Onboarding Walkthrough

12:30

Your first steps with Sergio - from account creation to your first invoice.

Account SetupCompany ProfileFirst CustomerFirst Invoice
5:45
Coming Soon

Understanding the Dashboard

5:45

Navigate the dashboard and understand all the widgets and metrics.

Dashboard LayoutWidgetsQuick ActionsCustomization
6:20
Coming Soon

Managing Your Subscription

6:20

Upgrade, downgrade, or manage your billing information.

Plan OptionsBillingUpgradesCancellation

Customer Management

4:15
Coming Soon

Adding Your First Customer

4:15

Create customer profiles with all the details you need.

Customer DetailsPropertiesContact InfoNotes
7:30
Coming Soon

Importing Customers from CSV

7:30

Bulk import your existing customer database.

CSV FormatField MappingValidationTroubleshooting
8:45
Coming Soon

Customer Portal Setup

8:45

Give customers self-service access to their account.

Portal ConfigurationBrandingPermissionsCustomer Access
15:20
Coming Soon

Migrating from Other Software

15:20

Step-by-step guide to migrate from Jobber, Housecall Pro, or others.

Data ExportData MappingImport ProcessVerification

Scheduling & Dispatch

6:00
Coming Soon

Managing Jobs

6:00

Create, edit, and manage jobs from start to finish.

Job CreationStatus UpdatesNotes & PhotosCompletion
5:30
Coming Soon

Calendar Views & Navigation

5:30

Master the calendar interface for efficient scheduling.

Day ViewWeek ViewMonth ViewDrag & Drop
9:15
Coming Soon

Route Optimization

9:15

Optimize your daily routes to save time and fuel.

Auto-OptimizationManual AdjustmentsTraffic DataMobile Sync
7:00
Coming Soon

Weather-Based Scheduling

7:00

Use weather forecasts to plan your outdoor work.

14-Day ForecastWeather AlertsReschedulingCustomer Notifications

Invoicing & Payments

8:30
Coming Soon

Creating & Sending Invoices

8:30

Generate professional invoices and get paid faster.

Invoice CreationLine ItemsSending OptionsTemplates
7:45
Coming Soon

Quote Management

7:45

Create quotes that convert to jobs and invoices.

Quote CreationCustomer ApprovalConversionFollow-ups
10:20
Coming Soon

Stripe Payment Setup

10:20

Connect Stripe to accept credit cards and ACH payments.

Stripe ConnectPayment MethodsPayoutsFees
6:50
Coming Soon

Recurring Billing

6:50

Set up automatic recurring invoices for regular customers.

Recurring SetupSchedulesAuto-ChargeManagement
5:15
Coming Soon

Understanding Payment Fees

5:15

Learn about processing fees and how to optimize them.

Card FeesACH FeesFee PassingComparison

Mobile App

4:30
Coming Soon

iOS App Setup

4:30

Install and configure the Sergio iOS app.

InstallationLoginPermissionsInitial Sync
8:00
Coming Soon

Field Job Management

8:00

Manage jobs on-site with the mobile app.

Job DetailsTime TrackingPhotosNotes
6:45
Coming Soon

Offline Mode

6:45

Work without internet and sync when back online.

Offline CapabilitiesData SyncConflict ResolutionBest Practices
7:30
Coming Soon

GPS Tracking Features

7:30

Use GPS for navigation, time tracking, and fleet management.

NavigationAutomatic TrackingGeofencingPrivacy

Advanced Features

9:00
Coming Soon

Team Management

9:00

Add team members and manage permissions.

User RolesPermissionsAssignmentReporting
11:15
Coming Soon

QuickBooks Integration

11:15

Sync your data with QuickBooks Online.

ConnectionMappingSync SettingsTroubleshooting
7:20
Coming Soon

Workflow Automation

7:20

Set up automated workflows to save time.

TriggersActionsTemplatesTesting

Quick Tips Playlist

Bite-sized tips to level up your Sergio skills in under 3 minutes each.

Keyboard Shortcuts Masterclass

2:15
Soon

Mastering Bulk Actions

2:30
Soon

PDF Invoice Customization

2:45
Soon

Email Template Variables

2:20
Soon

Setting Up Custom Fields

3:00
Soon

Quick Data Export

2:10
Soon

Want a Personalized Demo?

Book a one-on-one session with our team to see how Sergio can work for your specific business.

Request Demo