Sergio vs ServiceMonster
ServiceMonster has been around since 2002, but age doesn't mean innovation. See how a purpose-built window cleaning platform compares.
Legacy Software vs Purpose-Built Platform
ServiceMonster was founded in 2002 by Joe Kowalski in Austin, TX, and was acquired by Teamfront in January 2023. While it supports window cleaning alongside carpet cleaning and pressure washing, it's a generic field service tool that hasn't evolved with modern expectations.
More importantly, ServiceMonster requires annual commitments and doesn't have native VoIP or native accounting. You still need to pay for QuickBooks ($25-115/mo) and a VoIP provider ($45-69/mo). Sergio includes both natively. No integrations, no annual lock-in.
Feature Comparison
See what's actually included vs. what requires additional subscriptions.
Feature
Sergio
ServiceMonster
The Real Cost: ServiceMonster + Add-ons vs Sergio
ServiceMonster's per-user fees and required integrations add up fast.
ServiceMonster + Required Add-ons
Plus: Annual commitment required, managing 4+ separate logins, and no window-cleaning-specific features like pane pricing.
Sergio (Everything Included)
Month-to-month. One login. Built for window cleaners.
Why Window Cleaners Choose Sergio Over ServiceMonster
Built by a Window Cleaner
Sergio was built by someone with 16 years of hands-on window cleaning experience. That's why it has story-count quoting, pane-by-pane pricing, glass type tracking, and weather-smart scheduling. ServiceMonster is a software company acquired by Teamfront. It doesn't understand window cleaning workflows.
No Annual Lock-in
ServiceMonster requires annual commitments. If you want to cancel after 6 months, you're stuck. Sergio is month-to-month. Cancel anytime, no questions asked. You're never trapped in a contract that doesn't work for your business.
No Per-User Fees
ServiceMonster charges $15-25 per additional user. As your team grows, so does your bill. Sergio has flat-rate tiers: Growth covers 2-4 users, Professional covers 5-10 users. No surprises as you scale.
Native Everything
With ServiceMonster, you're managing QuickBooks sync errors, VoIP provider integrations, and hoping nothing breaks. Sergio's phone, accounting, email, and storage are all native. Data flows seamlessly without third-party integrations or middleware.
Ready for All-in-One?
Stop paying for ServiceMonster + QuickBooks + VoIP separately. Try Sergio free and see what all-in-one actually means.
“ServiceMonster has been around since 2002, and I respect that. But being old doesn't mean being good for window cleaners. They still don't have weather scheduling, native VoIP, or story-count quoting. And with annual contracts and per-user fees, costs add up fast. I built Sergio to give window cleaners modern tools without the legacy baggage.”